Privacy policy

Last Updated: November 10, 2026

At ChelseapeersShop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact our customer support team.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order history, transaction details, and delivery information.

  • Payment Information: Payment-related details necessary to process transactions. Payments are generally handled by third-party payment providers.

  • Technical Information: IP address, browser type, device information, operating system, and website usage data.

  • Communication Information: Information you provide when contacting us with questions, feedback, or support requests.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling customer orders.

  • Arranging payments, shipping, and delivery.

  • Sending order confirmations, shipping updates, and service notifications.

  • Responding to customer inquiries and providing support.

  • Improving website functionality and shopping experiences.

  • Detecting and preventing fraudulent or unauthorized activities.

  • Maintaining business records and meeting legal obligations.

  • Sending promotional communications where permitted by applicable law.

3. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

  • Payment Providers: To securely process payments and related transactions.

  • Shipping Partners: To deliver orders and provide tracking information.

  • Ecommerce and Hosting Providers: To maintain our online store and website operations.

  • Analytics Providers: To understand website traffic and improve our services.

  • Marketing Partners: To support promotional activities where permitted.

  • Legal Authorities: When disclosure is required by law, legal process, or to protect our rights.

We do not sell personal information for monetary consideration. We may allow certain third-party technologies to collect information for analytics or advertising purposes, subject to applicable privacy laws and user choices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze website traffic, and support advertising activities.

You can manage or disable cookies through your browser settings. Please note that restricting certain cookies may affect some website features.

For more details, please review our Cookie Policy.

5. Payment Security

Payments made through our website are processed by third-party payment providers. We generally do not store complete payment card details on our own servers.

Payment providers handle payment information according to their own security standards and privacy policies. We encourage customers to review the applicable policies of their selected payment providers.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.

When personal information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention obligations.

7. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you.

  • The right to request correction of inaccurate information.

  • The right to request deletion of certain personal information.

  • The right to obtain a copy of your personal information, where applicable.

  • The right to opt out of certain data processing activities, such as targeted advertising or the sale or sharing of personal information where applicable.

  • The right not to receive discriminatory treatment for exercising your privacy rights.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Store Name: ChelseapeersShop

  • Email: info@chelseapeersshop.us

  • Phone: +1 (818) 599-3224

  • Address: 10808 Debra Ave, Granada Hills, CA 91344-5254, United States

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (PT)

Thank you for trusting ChelseapeersShop. We are committed to handling your personal information responsibly and respectfully.